At Millet Mania, we aim to ensure that your products are delivered in a timely and secure manner. Please read through our shipping policy to understand how we process and deliver your orders.
1. Order Processing
- Orders are processed within 2-3 business days after receiving payment. Orders placed on weekends or public holidays will be processed the next working day.
- You will receive an order confirmation via email once your order is successfully placed.
2. Shipping Methods & Costs
We partner with reliable courier services to deliver your orders across India. Shipping rates are calculated based on your delivery location and the total weight of your order. Shipping charges will be displayed at checkout before you finalize your purchase.
3. Delivery Time
- Domestic Shipping: Orders are typically delivered within 5-7 business days depending on the delivery location. Remote areas may experience slightly longer delivery times.
- Please note that delivery times are estimates and may be subject to delays due to external factors like weather, courier partner delays, or unforeseen circumstances.
4. Shipping Restrictions
- We currently only offer shipping within India. We do not ship internationally at this time.
- Some remote locations may not be serviceable by our courier partners. In such cases, we will notify you and provide alternate solutions if possible.
5. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email with tracking details. You can track your shipment using the tracking link provided or on the courier partner’s website.
6. Damaged or Lost Shipments
If your shipment arrives damaged or is lost in transit, please contact us within 24 hours of delivery at support@milletmania.com with your order number and relevant details. We will investigate the issue and take appropriate action to resolve it, including a replacement or refund, if applicable.
7. Delays
While we strive to meet our delivery estimates, certain delays may be outside our control. Millet Mania is not responsible for shipping delays caused by natural calamities, courier service disruptions, or any other unforeseen circumstances.
8. Address Accuracy
Please ensure that the shipping address provided at checkout is accurate and complete. Millet Mania will not be responsible for delays or losses resulting from incorrect shipping information provided by the customer.
9. Contact Us
If you have any questions regarding shipping or need assistance with your order, please reach out to us at support@milletmania.com.